Terms and Conditions
Welcome to Pitch Practice AI (trading name of LUX GLOBAL LTD). By using our service, you agree to the following terms and conditions. Please read them carefully.
1. Company Information
Lux Global Ltd (hereinafter referred to as "Company," "we," "us," or "our") is a company registered at 27 Old Gloucester St, Holborn, London, WC1N 3AX, United Kingdom. Our contact email is hello@pitchpracticeai.com.
2. Service Information
Pitch Practice AI (hereinafter referred to as "Service") is a software-as-a-service (SaaS) application that provides sales training through realistic AI role-play scenarios.
3. User Information
Users are required to provide a valid email address to create an account on the Service. Users are responsible for maintaining the accuracy of their account information and the confidentiality of their account credentials. There are no specific responsibilities or restrictions imposed on users other than the general obligation to use the Service lawfully and in accordance with these terms.
4. Payment Information
The Service is offered on a subscription basis with monthly recurring payments. Payments are charged to the user's provided payment method. All payments are non-refundable. Users may cancel their subscription at any time, but no refunds will be provided for any unused portion of the subscription period.
5. License and Intellectual Property
Users are granted a non-exclusive, non-transferable, revocable license to access and use the Service for personal or internal business purposes. Lux Global Ltd retains all rights, title, and interest in and to the Service, including all intellectual property rights. Users retain ownership of any data they upload to the Service.
6. Privacy and Data Protection
We collect and use data as described in our Privacy Policy, which is incorporated into these terms by reference. By using the Service, you agree to the terms of our Privacy Policy. For more information, please refer to our Privacy Policy.
7. Limitation of Liability
The Service is provided on an "as is" and "as available" basis. Lux Global Ltd makes no warranties, expressed or implied, and disclaims all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. In no event shall Lux Global Ltd, its directors, employees, or agents, be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Service; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from the Service; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Service by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service; and/or (vi) the defamatory, offensive, or illegal conduct of any third party. In no event shall Lux Global Ltd's aggregate liability for all claims relating to the Service exceed the amount paid by you to Lux Global Ltd for the Service in the twelve (12) months preceding the claim.
8. Termination
Lux Global Ltd reserves the right to suspend or terminate user accounts at any time, with or without cause, with or without notice, effective immediately. Upon termination, users will lose access to the Service and any data associated with their account may be deleted.
9. Governing Law
These terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in the United Kingdom.
10. Miscellaneous
These terms constitute the entire agreement between you and Lux Global Ltd regarding the use of the Service and supersede any prior agreements between you and Lux Global Ltd. Lux Global Ltd reserves the right to modify these terms at any time. We will notify users of any changes by posting the new terms on our website. Your continued use of the Service after any such changes constitutes your acceptance of the new terms.
If you have any questions about these terms, please contact us at hello@pitchpracticeai.com.